Salesforce has revolutionized the way educational institutes are adopting the technology. It connects students, teachers, parents, donors, alumni or anyone from the institute, to the institute in a virtual world.This salesforce customer portal supports recruitment and admission processes, helpdesk, data management, and whatnot. This platform is a way to modernize the platform to meet ever changing demands of students, teachers and admins.
To understand the depth of the features and functionalities that Salesforce offers, you must understand it from all the sides. It offers the idea that institutes are able to have a view of every member related to it. Thus, Salesforce enables institutes to have a 360 degree view.
If you are looking for a CRM that revolutionized the way educational institutes operate, then this article is just for you. Here we will discuss benefits of the Salesforce customer portal to the educational institutes.
Proper Management of Student Data
An institute has lots of processes integrating students right from the application till the student completes the program and gets placed (if applicable). There is so much an institute can do for them.
What educational institutes can do to manage all this different process at one place by leveraging Salesforce. Salesforce is a software solution that will cater all your CRM needs by including all the features useful to you.
The dashboard will have all the required tools to track all the information of the student. This data will help you strengthen engagement with the students, streamline college services for them, provide them job opportunities, etc.
Thus, the institute will have a 360 degree view of each student and also it will be easier for students to interact with the institute via education cloud.
Proper Management of Teacher’s Data
For an educational institute, just like students, managing teacher’s data and functionalities is also of utmost importance. But with Salesforce education portal, it gets easier to manage the teacher or professors from just one single dashboard.
The administration department will have more insights into all the data of teachers regarding attendance, leaves, number of working hours, schedules and more. Similarly, teachers can have better insights on their personal information as well as the students of the classes they are associated with. They can grade, upload exam papers and assignments, students overall performance, etc.
This portal ensures that there is smooth communication between administration, teachers and students. Thedashboard will have all the features offered by the Salesforce education cloud customized accordingly.
Parent Portal
Salesforce offers you an option of incorporating a parent portal. Every parent is curious to know about their child’s performance. Thus, to ensure that every parent is able to have all the important information related to their child like fees, grades, attendance, time-table, etc. from home at any point of time.
Also, a separate parent portal means a simplified way of parent teacher communication. Teachers can pass on related information and remarks whereas parents can ask any question to teachers easily on the portal itself.
This feature can turn out to be beneficial for your institute as these days parents are likely attracted towards institutes that keep them informed. That is why having a Salesforce customer portal will help you lead the game and that is why a lot of institutes already have integrated it.
Marketing
Marketing is critical for any business to survive in this competitive market. Same applies for educational institutes. To lead the competition a good marketing strategy is a must. Salesforce offers you exactly what you need.
With Salesforce Education cloud the educational institutes can announce decisions, share information, etc. As of today, the marketing cloud CRM is a necessity for educational institutes. It will help you generate leads for your institute by allowing you to manage all the personal information of everyone who enters the system.
Automation
Salesforce is popular for offering a wide range of automation features from marketing to management. The same applies to educational institutes as well. Automation helps businesses to save time that goes behind doing tedious tasks that bring no benefit to them.
The automation process includes tracking tasks of students, assignment submission, career counseling before placements, classroom learning, etc. Not only that, the CRM dashboard for students includes lots of automated processes like growth tracking, finding loopholes, highlighting upcoming submissions, etc.
Thus, most of the tedious tasks are automated, helping institutes provide a better solution to students and teachers.
Time Management
Salesforce CRM can help institutes with time management. The educational institute will have all the data they need to schedule classes, events, meetings, exams, etc. This way you will prevent overlapping the schedules by data or time.
To add more functionality, the institute can also use built-in calendar tools. This way teachers, students and admins will have a better visualization of the daily, weekly, monthly and yearly schedules. Hence, Salesforce education cloud ensures that the institute stays a step ahead in all the factors.
Conclusion
It is obvious that every educational institute will have different requirements for their institute. The Salesforce education cloud is one flexible solution that during the educational portal development they integrate all the features they need. For that, you can hire a Salesforce development company. They will ensure the process of adopting Salesforce CRM is smooth as well as it streamlines all your processes. If you have different requirements, you can also consider education portal development to create it from scratch.
Read More Article: Here
