What are the types of communication skills at the workplace

Are there some that are more likely to succeed in getting the intended message across? If yes, then keep reading. We’re going to take a break from discussing general thoughts about engineering services and share with you our insights on the different types of communication out there.

What are the types of communication skills? By definition, they are the ways to engage others through using words, language, and symbols. In other words, communication skills entail the ability to effectively and proactively communicate with another person or people. And that is something we all need to do in one way or another, right?

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Different types of communications

1. VERBAL COMMUNICATION

Everyone should know by now that communication and productivity depend on each other. Changes that happen in one part of the organization need to be communicated

to other employees in order to keep them updated. Communication helps deliver messages quickly, helping employees receive clear directions and rewards good performance with prompt appreciation.

All this boosts the morale and, hence, productivity of employees.

Did you know that active listening is a set of all the things we do with our bodies,

eg. facial expressions, eye contact, physical gestures and posture,

that communicates to the speaker that we’re paying attention?

The active listening body language described in Harappan Education’s course shows you

how to send the right messages with your actions. As an example, you might nod your head (a physical gesture),

keep eye contact and reply “uh-huh” (both verbal communication skills) while the speaker is speaking.

You can communicate that you are actively listening to the speaker by doing this throughout his/her speech.

This technique is especially important if you are an employee and need to follow instructions or suggestions from a senior.

2. NONVERBAL COMMUNICATION

Nonverbal communication is the transmission of information through the use of visual aids and cues. Body language plays an important role in nonverbal communication

and can help convey feelings, intentions, and emotions such as happiness, sadness and anger.

These signs can be interpreted by anyone regardless of language or culture.

This type of communication has been widely discovered to be different

from verbal communication that delivers the message using words only.

There are various cues and signals used in nonverbal communication and each one of them has different meanings. A nod of the head can mean many things as there are various gestures attached with nodding.

3. WRITTEN COMMUNICATION

Written communication is one of the most trusted types of communication. Emails, business letters, project proposals, blog posts, books, brochures and websites are examples of written communication. A lot of written communication can be edited to optimize the quality. It can also be kept as a record or proof for further reference.

The type of communication that comes under written communication is speeches,

reports and leaflets. Most of the businesses give importance to this form of communication

because it can be edited, revised and changed to optimize quality.

4. VISUAL COMMUNICATION

Have you ever tried to put a thought or picture into words? I must say it has always been a difficult task and when I imagine doing it,

it turns out to be a very lengthy process. However, what do we do in our daily lives?

We communicate. We write emails, texts, and make phone calls to pretty much everyone we know. Well here is where communication acts as the visual link. When we communicate, pictures and drawings can be used as mediums for the receiver to get your point across.

Visual communication is easy to read and understand because the use of colors is unlimited

and the visual aids tend to be quite fascinating for people regardless of age and education level.

What is even more amazing about visuals is that they can be used for almost any concept under the sun:

from business practices, sports events to scientific discoveries or company reviews.

The extent and breadth of its application can be as broad as your imagination.