In today’s world, it is impossible to imagine a situation where something cannot be found on the Internet. Millions of people browse the World Wide Web every second, looking for what they need. Therefore, in today’s reality, every business, if it wants to be successful, must have its own website. And the website should be such that the company was at the same level as the competitors. The higher, the better.
But a website is not something that can stand on its own. Of course, the website needs support around the clock, not to mention advertising and promotion. But above all, it’s support. That is, constant monitoring of the website and maintaining its performance, functionality, loading speed, etc. This is necessary if only because an unstable or slow work website leads to serious consequences.
Common websites’ problems
Any problems with the website are a real disaster for any online business, regardless of subject matter and direction. Traffic is lost, potential customers switch to competing resources, sales drop, and positions in search results and advertising services decrease. This applies to both small and large online stores, as well as selling single-pages, blogs and social networks, forums, etc. Even IT-giants are not immune from this. But problems with the website usually arise for well-known reasons.
Basic problems with websites
Unoptimized scripts, remote database from the hosting server, incomprehensible cascading redirects can lead to the fact that the average visitor will be at least uncomfortable to use the website. If you see a lot of 503 errors in the logs, but your website personally works, trust the logs and run to find the problem. In addition, HTTP errors are literally the most common on the Internet. They are related to server software failures for one reason or another. There are many of them, and each has its own specifics that you need to pay attention to. However, a simple list of browser errors will be a super-simple guide to these errors and how to fix them.
Web hosting issues
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The difference between the claimed and actual bandwidth of the virtual web hosting server also causes many problems. Usually this happens if the bandwidth is not enough to handle a large number of users. Also, an unscrupulous host can cause similar problems. And it causes a decrease in the speed of access to the website. Or even temporary server outages.
It is also important to remember that all non-dedicated servers on web hosts contain multiple domains. This means that it will have more than one configuration file. And the server software manages them all. If you delete one of them, you may have a problem with the remaining configuration file, which is causing the problem. A web page error also often occurs when you have other configuration problems, such as failed redirect related files.
CDN-related problems
Content Delivery Networks (CDNs) are one common way for website owners and webmasters to speed up website loading. Customers don’t want to wait a few seconds for a web page to load and often leave without waiting. Sometimes there can be a problem on the content delivery network that causes a web page to crash. But you won’t have anything specific about the failures that occur, which is why they are so difficult to detect and fix.
Another problem with CDN is the consistency of its configuration. This becomes a real problem when the web server receives updates and the CDN does not. This means that the CDN is configured incorrectly. And this leads to various problems up to complete inaccessibility of the website.
Malicious actions and DDoS
One of the most important tasks of a website owner, along with ensuring accessibility, is ensuring security. If the webmaster does not do this, the website will experience problems. For example, the server software can suffer from viruses. Or, much more common, suffer from DDoS (Denial of Service). Usually, the main reason for this kind of problem is a wrong server configuration. This happens if the webmaster does not pay enough attention to security.
Hosting, domain or SSL late payments
If you do not pay for web hosting, domain name renewal, or SSL renewal, the website will become unavailable to users. However, renewal reminders are usually sent to the website owner by email. But it doesn’t always happen, so they often forget about it.
Website monitoring solutions to deal with all problems
To keep a constant finger on the pulse of the stability of your website, you do not need to spend sleepless nights monitoring its condition. Moreover, even the most attentive webmaster will not be able to monitor the website around the clock. But this task is perfectly handled by special services such as HostTracker, which has proved itself as a reliable assistant.
The main task of this system is to promptly notify the website owner or webmaster in case of problems. This is necessary so that the webmaster can quickly fix these problems. Thus, the main emphasis is placed on responsiveness. But no less important is the correct recognition of really critical situations.
Notification methods and settings
The system is designed to send a minimum of false alerts and people responsible for the website. The HostTracker notification system divides alerts into several categories, depending on their importance. If the failure is short-lived, the system will not send a notification. However, in case of real problems, the system will promptly notify the webmaster. This allows the specialist to know about the problems if they last for a long time.
And a variety of settings allow you to clearly assign roles of responsibility for the website and receive notification only when there are real problems. Setting the “uptime” parameter also comes in handy if there are two administrators of the resource. Thus, notifications will be received by the one who is on shift at the moment.
Free methods of communication such as email, Hangouts, Skype, Telegram are preferred. Only if necessary, the system sends notifications by SMS, Viber or phone call. In addition, the webmaster can adjust the uptime for each means of communication.
Monitoring multiple websites
It is very difficult to handle even a basic set of website monitoring tools by yourself. Therefore, if you use HostTracker, it will regularly check all websites for availability and performance, and in case of problems, you will be notified about them. In addition, it collects uptime statistics for each website. It can literally handle multiple websites with ease, regardless of their complexity.
