Kareo medical billing software is Kareo EMR systems’ billing and revenue cycle management suite. It integrates directly into Kareo Clinical EMR and paid bills, and due claims can now be added to a patient’s file. Moreover, if you use Kareo billing software along with Kareo EMR, you can easily manage your finances from your EMR dashboard.
Kareo medical billing software comes with an in-house clearinghouse and is available to users at no additional cost. With the clearinghouse, claims scrubbing becomes completely autonomic for you, and claims are processed quicker. Moreover, with Kareo medical billing software, you will also get a dedicated financial coach who will help you improve your clinic’s economic performance.
About Kareo
Kareo medical billing software also comes equipped with a robust business analytics engine that helps users develop a deeper understanding of their practice. The analytics engine will provide critical insights that will enable you to track trends, discover new possibilities and take care of existing inefficiencies. Moreover, you can identify untapped income potential across different practices and providers promptly. Then, prioritize your team’s activity depending on which actions will have the most impact on revenue.
Lastly, Kareo medical billing software presents your data the way you want it, with quickly customizable reports. Easily create fields, benchmarks, and goals to compare your plans efficiently and current performance.
Kareo Medical Software, Pros, and Cons
Nothing is perfect, and there are drawbacks and flaws with everything, and Kareo medical billing software is no exception. So, it’s better to address those quirks and assess how much of a problem they’ll create. Moreover, this is an excellent way to manage expectations as you’ll already know the potential complications that may arise. This will also give you more time to come with solutions to the possible issues.
It’s safe to assume that not a lot of people use third-party billing services anymore as most top-end ( and even mid-tier ) EMR solutions come with some sort of billing and revenue cycle management. Thus, Kareo Clinical EMR flaws and will directly impact your experience with Kareo medical billing software. With that said, here are a few of Kareo medical billing software’s pros and cons taken from user reviews;
Pros
- “I enjoy how user-friendly the homepage is. It provides me with a summary of claims that need to be examined, long-overdue claims, and patient statements that need to be issued.”
Kareo’s user-friendly interface is by far the best thing it has going for it. Of course, there is proper functionality behind it, but many other billing and EHR solutions have the same feature set as Kareo. In addition, Kareo’s presents its feature set to make the user experience more streamlined.
- In addition, we like being able to save bills directly to the patient file.”
Staying on convenience, Kareo medical billing software provides all the information that users require on one screen. Moreover, saving documents straight to a patient’s file allows providers to view each patient’s holistic view.
Another strong point for Kareo software is the robust business analytics it comes equipped with. After all, your billing suite handles a lot of data, and turning that data into meaningful insights seems to be the logical next step. This is an excellent feature for solo-practitioners and growing practices as they won’t have to go out of their way to contact expensive business analytics firms and would be able to make better-informed decisions all because of their EHR solution.
Cons
- “Your system will fail in the middle of your clinic, leaving you with no options. We had no choice but to close our office after a particularly awful couple of days with no and unusably sluggish service.”
Although it is infrequent, you can not overwrite the possibility of any cloud-based program to crash, and Kareo medical billing software is no exception. However, not many users have experienced crashes of this extent, and those who did were only offline for a few hours. The reason behind including this review was to bring to your attention the worst-case scenario with Kareo.
- “Customer “Support” – Kareo has a large support area, but you must know EXACTLY what to type in to get results that aren’t buried in 30 pages of key terms.”
This is only one of so many. While going through user reviews for Kareo Clinical or Kareo Billing, you’ll find many users content with the software with only one problem Customer Support. A very crucial aspect of any decent EHR or billing suite, but it is also one of the most ignored. So, what happens when things go wrong, and even if they don’t go wrong, what if you have a question about functionality? What are you to do? Contact customer support, of course! However, what do you do when the process of contacting customer support is very cumbersome and time-consuming.
A lower than average customer support experience is the only blemish on an otherwise fantastic EHR, billing, and practice management software.
Kareo Billing Demos and Pricing
Demos are readily available, and you can request a live one directly from Kareo’s website. Moreover, Kareo billing demos are pretty straightforward, reasonably paced, and do a great job explaining the program’s ins and out.
Pricing is a bit more opaque as Kareo does not publicly disclose its pricing model. However, you can request a custom quote.
Final Words
All in all, Kareo is an outstanding EMR solution that has an excellent billing suite. You can have the billing suite on its own with Kareo’s EMR and practice management modules. The second option is preferred as only then will you truly be able to experience Kareo medical billing as intended.
Lastly, every product has positives and negatives, but with Kareo billing, the only real con is cumbersome customer support. So, if you’re in the market for medical billing software, you should shortlist Kareo Billing.