QuickBooks is a widely used application to manage the accounts and finances of small and medium-sized businesses. It is known for its state of the art features but is not free of errors. You may come across QuickBooks error 6000 77 while trying to open your Company file. The error restricts your access to your company file and thus needs to be resolved soon. We are going to explain to you the detailed troubleshooting features along with the reasons that cause it to happen in this article.
If you have encountered the QuickBooks error code 6000 77 and you need help from an expert to get rid of it, then call us at our +1 800-579-9430
Reasons causing QuickBooks error message 6000-77
To understand the troubleshooting methods, we should be familiar with the reasons that cause the error. Here, we have listed out the reasons that cause QuickBooks error message 6000-77:
- If the company file is located externally rather than the local drive, then you may get QuickBooks error 6000 77 when you try to open it.
- The folder that contains the company file does not grant necessary permissions to QuickBooks.
- When you try to open the company file through a mapped drive, you can get the error.
Now that we understand the reasons causing the error, let us move on to the troubleshooting techniques.
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How to fix Intuit QB error message code 6000-77
It’s true that QuickBooks can show errors in several instances, but it also provides the necessary tools to resolve them. Follow the methods provided below to resolve the Intuit QB error message code 6000 77.
Method 1: Using the QuickBooks File Doctor
The file doctor tool, as the name suggests, acts as the doctor for QuickBooks file as it diagnoses and treats the error to make the file healthy and usable again. If the error occurs due to a file damage, then download the QuickBooks Tool Hub from Intuit’s website.
- Open the tool and reach the ‘Company File Issues’ section.
- Click on the ‘Quick Fix my File’ option.
- Press the ‘Ok’ button.
- After the process completes, click on the ‘Run QuickBooks File Doctor’ option.
- Select your Company file from ‘Browse and Search.’
- Select ‘Check your file’ and then press the ‘Continue’ button.
- Enter your password when prompted, and then press ‘Next.
It’ll start to scan for issues and will resolve them accordingly. If the error persists, then you should rename the .ND and .TLG files.
Method 2: Renaming the .ND and .TLG files
- Reach the directory file of QuickBooks on your computer.
- Locate the files with the (.ND) and (.TLG) extensions.
- Right-click on the file and then select the ‘Rename’ option.
- Add ‘.OLD’ at the end and then press the ‘Enter’ key.
After changing the names of these files, QuickBooks can create new files without any corruption resolving the issue. Through this article, we discussed the troubleshooting methods for QuickBooks error 6000 77. If you are still struggling with the error and need an expert’s assistance, then contact us at our 1.800.579.9430.
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