An Updated Guide to Troubleshoot QuickBooks error 6000 77
The company files are the core of the QuickBooks Desktop application. It contains all your company data and account info. To access company file in QuickBooks, these need to be free from damage or corruption. Otherwise, the user will encounter errors while opening them. The most occurring company file error that interrupts the user is QuickBooks error 6000 77. When it arises, an error message pops up on the screen that says: We’re sorry. QuickBooks encountered a problem. Error codes: (-6000, -77). This blog will give a brief of QuickBooks desktop error 6000 77, its causes, and quick fixes, so read carefully.
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Main causes of QuickBooks company file error 6000 77
Using an inappropriate path to open the company file is the significant cause of company file errors in QuickBooks. Given below is the list of some other causes behind the error:
- Damage or corruption in the QuickBooks company data file.
- Some issues with the multi-user environment.
- Working on an outdated version of QuickBooks Desktop.
Go through the next section of the blog for quick fixes to resolve the error.
Read more :- QuickBooks Error 6073 and 99001
Know Steps to Fix QuickBooks Error Code 6000 77
Solution 1. Make use of the QuickBooks File Doctor Tool from the Tool Hub
Download and install the latest version of QuickBooks Tool Hub developed by Intuit to run the File Doctor Tool. It will resolve company file and network issues with QuickBooks. Here’s how:
- By closing all open company files, exit QuickBooks.
- Download the QuickBooksToolHub.exe file and save it to Downloads or your Windows Desktop.
- Open the downloaded QuickBooks Tool Hub setup file and follow the prompt steps.
- Agree to the terms and conditions to complete the installation.
- Go to desktop, open the QuickBooks Tool Hub by double-clicking its icon.
- Choose Company File Issues, then select Run QuickBooks File Doctor.
- When the tool opens, look for your company file from the drop-down menu and select it.
- If your file is not visible, click Browse and search to find the same, then select the Check your file option.
- Enter the required login details and click Next.
- Let the File Doctor run to scan the company file, then open QuickBooks and the company file.
If the tool doesn’t help you fix the issue, try the next solution.
Solution 2. Repair the damaged company file folder
- Open File Explorer and then the C: drive.
- Create a new folder and move to the folder where the company file is stored.
- Search for the .qbw file, right-click it and choose Copy.
- Paste the file within the new folder you created and set permission to share the files.
- Open QuickBooks and then the company file from the new folder you created.
We are full of hope that the solutions given in the blog help you overcome QuickBooks error 6000 77 on your own. In case, you’re facing any issue following the troubleshooting steps, and the issue persists, talk to the certified QuickBooks expert’s team by calling us on our helpline number +1 800-579-9430.
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